Welcome to the Updox Learning Center

The Updox Learning Center is an online resource center for videos and job aids designed to guide you step-by-step through Updox features. Content is not specific to an EHR unless otherwise noted. If you are experiencing technical difficulties, please contact Updox Chat Support at updox.com/support, available 8 AM - 8 PM EST weekdays. Please click the icon in the lower right corner.

Text Messaging and Secure Text

Text messaging represents a profound change in how healthcare practices work. Learn how texting will change the way you communicate and coordinate care for your patients.


Electronic Fax is a product within the Updox Communication solution which connects providers to other providers all managed in one place.

Admin Users

As the Admin user responsible for the setup and configuration of Updox, you will be responsible for various tasks. What every Admin user needs to know is included in this set of training aids.


Reminders is a configurable, automated product that is part of the Updox Engagement solution that reminds patients of upcoming appointments through text, voice messaging and email.

Broadcast Messaging

Broadcast is a one-way messaging application that allows your office to engage with patients via text messages, phone calls, emails, or secure patient portal messages.


Messenger is a secure, intra-office messaging product that brings together all your team communication into one place, increasing productivity and staff collaboration.

More About Updox Products

Watch these short videos to learn more about Updox products. Contact sales@updox.com or call (614) 798-8170 x 1 for more information.